App / Live
This policy explains what data bm66 collects when you create an account, make a deposit through FPX or Touch 'n Go eWallet, or contact our support team. We keep this information to operate your account and to meet the obligations that apply where local law permits our services.
When you register on bm66, we collect the details you enter at sign-up — your name, contact address, and login credentials. Every deposit and withdrawal you process through FPX, Touch 'n Go eWallet, or GrabPay generates a transaction record tied to your account wallet. We keep those records to settle any account query you raise and to meet reporting requirements where our services are available under local law. Your device and browser send us session data each time you load the lobby — IP address, device type, and session timestamps. We use that data to detect unusual login activity and to keep your account accessible from the mobile devices you use most. We do not sell this information to third parties. If you contact support, the chat log or email thread is stored so the next agent who helps you has the full context. Retention periods depend on the category of data: transaction records are held longer than session logs. The current retention schedule is shown in your account dashboard after login. Availability of our services depends on local law and eligible regions.
Every FPX deposit and withdrawal is logged against your account wallet. You can view the transaction history in your account dashboard at any time.
Touch 'n Go eWallet payments are recorded with a reference ID. If a transaction query arises, support uses that ID to trace the payment on our end.
GrabPay deposits generate a payment record stored in your account history. These records are available for review under the data access rights described below.
Session timestamps and device identifiers are retained to protect your account from unauthorised access and to resolve login issues when you contact support.
This privacy policy applies to data bm66 handles directly — your account, your transactions, and your support interactions. Some areas of your experience involve third-party services that operate under their own policies. Understanding the boundary helps you know where to direct a data question.
Any data you submit when opening an account, logging in, or updating your profile sits within the scope of this policy. That includes login credentials, contact details, and wallet settings.
Payment records processed through FPX, Touch 'n Go eWallet, or GrabPay are covered here. The payment provider's own privacy terms also apply once the request leaves our platform.
Your game session data — which titles you open, session duration, and in-game events — is recorded under this policy to support account history and any disputes you raise.
Links or integrations that redirect you away from bm66 are outside this policy's scope. Review the privacy terms of any third-party site you reach through an external link.
You have practical options for managing the data bm66 holds on your account. These are not abstract rights — each one maps to a real step you can take right now. To review the personal details attached to your account, log in and go to the profile section; the fields shown there reflect what we currently hold. If something is wrong, you can correct it directly in the form or raise a ticket with support so an agent can update records on your behalf. For questions about data retention or a request to delete an account, the support team is the right path — reach them through the live chat available in your account dashboard. Response handling depends on the nature of the request and the data involved. Availability of any data-related action depends on local law and the eligible region your account sits in.
Log in to your bm66 account and open the profile section to see the personal details we hold. Transaction history is in the wallet tab.
Edit your name, contact details, or communication preferences directly from the profile page. For fields you cannot edit yourself, open a support ticket.
If you are unsure what data we hold or why, contact support through live chat. Quote your registered account address so the agent can pull the right records.
Account closure or a data-removal request goes through support. The steps and any applicable conditions are shown in the account settings section after login.
Any question about how your data is handled — from a payment record query to an account-correction request — goes through the support channels below. Quote your registered account address when you write so the team can locate your records without delay.
Open the chat window from your account dashboard. Available around the clock so you do not have to wait to ask a data question.
Send data-related requests by email for a written record of the exchange. Useful for account-correction or data-removal requests that need a paper trail.
Many data queries can be resolved without contacting support. Log in and check the profile and transaction sections first — the current state of your records is shown there.
Keeping your account data in good shape matters to how the platform runs. Here is how we approach each area of data handling — from the cookies in your browser session to who you contact when something needs to change.
Cookies keep your session active while you browse the lobby and remember your login state. You can adjust cookie preferences in your browser settings at any time; some functions depend on session cookies to work correctly.
Login activity is monitored for patterns that suggest unauthorised access. If an unusual login is detected, we flag the session. Keep your password and any linked e-wallet credentials separate to reduce risk.
Transaction records are held for a period determined by applicable local requirements. Session and support logs are retained for a shorter period. The schedule in your account dashboard reflects the current retention rules.
When this policy is updated, we post the revised version at bm66/privacy-policy/. Continued use of your account after a posted update means you have seen the new terms. Contact support if you have questions about any change.
These are the questions that come up most often about how bm66 handles account and payment data. If yours is not here, live chat in your account dashboard is the quickest way to get a direct answer.
At sign-up we collect your name, contact address, and login credentials. Once you deposit through FPX or Touch 'n Go eWallet, a transaction record is added to your account wallet. Session data like device type and login timestamps is also recorded to keep your account secure.
Yes. Log in and open the profile section to see your personal details, and go to the wallet tab for your full transaction history. If you need records that are not visible there, contact support through live chat and quote your registered account address.
Most fields — name, contact details, communication preferences — can be edited directly from the profile page after login. For fields that are locked or require verification, open a support ticket and an agent will update the record on your behalf.
We do not sell your data. Payment processors like FPX and Touch 'n Go eWallet receive only the details needed to complete a transaction. Their own privacy terms apply to information on their side of the payment. No marketing data is passed to external parties.
Retention periods vary by data type. Transaction records from FPX, Touch 'n Go eWallet, and GrabPay are held longer than session logs, in line with local requirements where our services operate. The current schedule is shown in your account dashboard after login.
Reach support through live chat or email. State that you want to close the account or request data removal, and quote your registered address. The steps and any conditions that apply are also outlined in the account settings section after login. Availability depends on local law.